Due to Coronavirus, Sony has extended their PRO support for another six months. Below is the official email send to Sony PRO support members:
As a PRO Support member, you are among our most loyal customers and we want you to know how much we value you being part of Sony’s Imaging family.
With the current global situation, we are taking steps to ensure we are supporting all of our customers during these difficult times. For all Pro Support members like yourself, we are automatically extending membership for an additional 6 months, free of charge.
As a refresher, your ProSupport membership includes:
– Dedicate US Phone Support Experts
– Expedited Repair Turnaround Time
– Repair Loaners
– Evaluation Loaner
– Camera Maintenance
– Terms & Conditions for the program applies to
o US members
o Canada members
We are here to support you via phone or email:
M-F 7AM PST to 5PM PST. Saturday 7AM PST to 2PM PST.
Thank you again for your loyalty and support.
All the best,
Sony Imaging PRO Support